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	<title>Newstalk 870 KFLD: The Mid Columbia&#039;s Newstalk Leader &#187; outsourcing call centers</title>
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		<title>Overseas Customer Service Call Centers Under Fire (Survey)</title>
		<link>http://newstalk870.am/foreign-based-customer-service-call-centers-under-fire-survey/</link>
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		<pubDate>Tue, 03 Apr 2012 20:00:37 +0000</pubDate>
		<dc:creator>John McKay</dc:creator>
				<category><![CDATA[Finances]]></category>
		<category><![CDATA[National News]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[india]]></category>
		<category><![CDATA[outsourcing call centers]]></category>
		<category><![CDATA[overseas call centers]]></category>
		<category><![CDATA[Phillipines]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[telephone]]></category>

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		<description><![CDATA[Increased pressure is being put on major corporations to stop moving customer service call centers overseas-and now the Feds are weighing in. Despite their boorish behavior related to the Verizon strike a few months ago, the Communication Workers Of America Union do make some very valid points in their argument.   Wells Fargo and T-Mobile have [...]]]></description>
			<content:encoded><![CDATA[<p>Increased pressure is being put on major corporations to stop moving customer service call centers overseas-and now the Feds are weighing in.
<p class="more_act text"><a href="http://newstalk870.am/foreign-based-customer-service-call-centers-under-fire-survey/" title="Overseas Customer Service Call Centers Under Fire (Survey)">Read More</a><em>|</em><a href="http://newstalk870.am/foreign-based-customer-service-call-centers-under-fire-survey/#comments_wrap" title="Overseas Customer Service Call Centers Under Fire (Survey)">Comment</a></p>
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