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The Collision Repair Expert

“Quality you can trust” 

Founded: 1984

SonShine Collision specializes in collision repair on all foreign and domestic vehicles. For almost 30 years, they have been providing the Tri-Cities region with professional collision repair services. From towing to frame repair to exterior paint refinishing, they have the skills to see your car through from the initial collision until it is completely repaired. They have an excellent reputation for handling every detail of the process for you.

Services:

All Workmanship by Certified Technicians
They employ highly skilled and professionally trained technicians who attend certification courses regularly for both foreign and domestic vehicle repair.

I/CAR Certification in:

  • Welding
  • Electronics
  • Plastic Repair
  • Anti-lock Brakes
  • Air Bags
  • Advanced Vehicle Systems
  • Identification & Analysis of Damage
  • Measuring Principles and Techniques
  • Straightening Systems & Techniques
  • Replacement of Structural Parts
  • Restoring Corrosion Protection
  • Suspension and Steering
  • Computerized Alignment
  • Aluminum Repair
  • Exterior Re-Finishing

Questions The Collision Repair Can Answer:

What is a DRP (Direct Repair Shop) shop?
DRP simply means Direct Repair Program.
Benefits of these programs include additional warranties, more timely repairs, cost savings, and peace of mind for you.
Insurance Companies can provide you with a list of their preferred or Direct Repair Providers in your area.
These chosen providers have met specific requirements in the areas of; training, quality, customer service, and possess the state of the art equipment necessary for the best possible repair to your vehicle and experience for you.

What should I look for when choosing a repair facility?
Ask people you trust.
Who does your Insurance Company recommend?
Have any of your friends, coworkers, or family members ever used this collision repair service?

Who is responsible for payment to the repair facility?
The vehicle owner is ultimately responsible for payment for all repairs.
You may instruct your insurance company to make payment directly to the repair center on your behalf. Usually an initial payment is made for the repair estimate and then during the repair process a supplemental payment will be issued for additional hidden damages or parts cost that are discovered during repairs.
The collision repair center can assist you with clarification on any payments that may be issued. This can also get you back into your own vehicle in a timelier manner.
Remember to clarify any deductible amounts or questions you may have as early on as possible. Your portion (if applicable) is not required until the completion of repairs and you pick up your vehicle.

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