The policy doesn't affect ride-share passengers or drivers, only delivery drivers.

Uber sues Seattle over new policy

In the delivery driver or ride-share world, letting a driver go or firing them is called "deactivation."  Seattle passed an ordinance that is set to go into effect in 2025 that makes new demands for how drivers are let go. According to Geekwire:

"The new law “forces Uber to associate with couriers whose presence on the platform undermines its commitments and reputation, and it substantially impairs Uber’s contractual relations with those couriers,” the lawsuit alleges."

In other words, it makes it a lot harder for the company to jettison drivers who under-perform, or hurt their business and brand. Besides Uber Eats, it also applies to DoorDash and Instacart.  According to Geekwire, the new conditions for deactivation include:

"Under the law, companies must give workers a 14-day notice of deactivation, base deactivations on “reasonable” policies, ensure human review of all deactivations, and provide workers with records behind the decision."

Uber says these new criteria require the disclosure of more personal and financial information which opens up more opportunities for fraud and online theft.

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Supporters of the law say it provides more job security for these delivery drivers. The lawsuit is asking for an injunction to block it from happening. Uber released statements saying they've tried to communicate their concerns to the city, and attempted to reach common or middle ground, but the city has basically ignored them.

Ride-share delivery drivers claim these companies have too much power, and they claim sometimes drivers are 'punished' for not being available during certain times, or not being able to take certain shifts and more.

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